We are seeking a full time Travel Designer (sales and service) to work closely with our clients to create tailor made travel solutions. This position requires attention to detail, organization and is predominantly computer/office work. The Travel Design team works with international wholesalers, travel agents and consumers to develop tour itineraries.

Responsibilities:

• Client Consultation: Conduct thorough consultations with clients to understand their travel preferences, interests, and budget constraints
• Itinerary Design: Craft customized travel itineraries that include accommodation, transportation, activities, and dining options based on client preferences and available resources
• Destination Knowledge: Develop expertise in the Canada and Alaska regions, staying updated on the latest attractions, accommodations, and experiences to offer the most current and relevant recommendations
• Logistics Management: Coordinate all aspects of the travel itinerary, including flights, transportation, reservations, and activities, ensuring seamless transitions for clients throughout their journey
• Budget Management: Provide clients with pricing and work within their budget constraints to create exceptional travel experiences
• Supplier Relationships: Establish and maintain strong relationships with local suppliers, including hotels, tours and transfers
• Client Support: Offer exceptional customer service throughout the travel process, addressing any concerns or issues that may arise during the trip
• Safety and Compliance: Stay informed about travel regulations, safety guidelines, and health protocols to ensure the safety and well-being of clients
• Feedback and Improvement: Collect feedback from clients after their journeys and use it to continuously improve our services and offerings

To be successful in this role you will have:

• Exceptional organizational skills
• A courteous, friendly, positive, team-player attitude
• Proficiency with computer applications and have good keyboarding skills
• Accuracy and an attention to detail

Employee Benefits:

• Competitive Salary: Competitive pay with opportunities for bonuses
• Generous Vacation: Ample paid time off to recharge and explore
• Health & Wellness: Comprehensive medical, dental, and travel insurance
• Recognition Program: A culture of gratitude celebrating team achievements
• Professional Development: Ongoing training to advance your skills and career
• Travel Perks: Exclusive travel discounts and firsthand product experiences
• Dynamic Environment: Join a passionate team creating memorable journeys

If this sounds like the role for you, we look forward to receiving your application via the button below or by email at careers@discoverholidays.ca

Apply now

We are looking for an experienced and results-driven Digital Marketing Coordinator to work at our downtown Vancouver office and assist in our performance marketing strategy. If you're a strategic, data-driven marketer who is passionate about travel and inspired by innovation, we want to hear from you.

Reporting to the Performance Marketing Manager, the Digital Marketing Coordinator will support the execution and optimization of paid social campaigns, primarily across Facebook and Instagram. The hired candidate will help implement audience targeting, creative testing, and performance tracking to drive brand awareness, engagement, and qualified leads and conversions in alignment with the marketing objectives of the Discover Holidays brands.

Responsibilities:

• Support the creation, set up, and management of paid social campaigns (e.g. Facebook, Instagram) to ensure targeted reach, effective spending, and alignment with campaign goals
• Coordinate with the Social Media Marketing Specialist to create compelling assets tailored for paid social channels, matching brand guidelines and maintaining consistency
• Assist the Performance Marketing Manager in testing new paid media channels (e.g. YouTube, Reddit, Pinterest) to evaluate their performance in driving brand awareness and growth
• Contribute to regular performance analyses of Google Ads, identifying trends and insights
• Compile and maintain detailed performance reports on digital campaigns for internal stakeholders, offering insights and recommendations
• Collaborate with the marketing team to conduct keyword research and assist in SEO and AI-search initiatives to optimize website content and improve visibility

To be successful in this role you will have:

• Post-secondary education in Marketing or a related field
• 1-2 years professional experience in digital marketing, with 1 year in paid social
• Proficiency with tools such as Meta Business Suite and Google Analytics
• Proficiency with design tools such as Canva, Adobe Creative Suite, and CapCut
• Familiarity with Google Ads and Google Tag Manager a plus
• Knowledge of SEO techniques and best practices a plus
• Excellent analytical skills, attention to detail, and an eye for design & storytelling
• Strong communication and project management skills
• An ability to work collaboratively and autonomously

Employee Benefits:

• Competitive Salary: Competitive pay with opportunities for bonuses
• Generous Vacation: Ample paid time off to recharge and explore
• Health & Wellness: Comprehensive medical, dental, and travel insurance
• Recognition Program: A culture of gratitude celebrating team achievements
• Professional Development: Ongoing training to advance your skills and career
• Travel Perks: Exclusive travel discounts and firsthand product experiences
• Dynamic Environment: Join a passionate team creating memorable journeys

If this sounds like the role for you, we look forward to receiving your application via the button below or by email at marketing@discoverholidays.ca

Apply now