We are seeking a full time Travel Designer (sales and service) to work closely with our clients to create tailor made travel solutions. This position requires attention to detail, organization and is predominantly computer/office work. The Travel Design team works with international wholesalers, travel agents and consumers to develop tour itineraries.

Responsibilities:

• Client Consultation: Conduct thorough consultations with clients to understand their travel preferences, interests, and budget constraints
• Itinerary Design: Craft customized travel itineraries that include accommodation, transportation, activities, and dining options based on client preferences and available resources
• Destination Knowledge: Develop expertise in the Canada and Alaska regions, staying updated on the latest attractions, accommodations, and experiences to offer the most current and relevant recommendations
• Logistics Management: Coordinate all aspects of the travel itinerary, including flights, transportation, reservations, and activities, ensuring seamless transitions for clients throughout their journey
• Budget Management: Provide clients with pricing and work within their budget constraints to create exceptional travel experiences
• Supplier Relationships: Establish and maintain strong relationships with local suppliers, including hotels, tours and transfers
• Client Support: Offer exceptional customer service throughout the travel process, addressing any concerns or issues that may arise during the trip
• Safety and Compliance: Stay informed about travel regulations, safety guidelines, and health protocols to ensure the safety and well-being of clients
• Feedback and Improvement: Collect feedback from clients after their journeys and use it to continuously improve our services and offerings

To be successful in this role you will have:

• Exceptional organizational skills
• A courteous, friendly, positive, team-player attitude
• Proficiency with computer applications and have good keyboarding skills
• Accuracy and an attention to detail

Employee Benefits:

• Competitive Salary: Competitive pay with opportunities for bonuses
• Generous Vacation: Ample paid time off to recharge and explore
• Health & Wellness: Comprehensive medical, dental, and travel insurance
• Recognition Program: A culture of gratitude celebrating team achievements
• Professional Development: Ongoing training to advance your skills and career
• Travel Perks: Exclusive travel discounts and firsthand product experiences
• Dynamic Environment: Join a passionate team creating memorable journeys

If this sounds like the role for you, we look forward to receiving your application via the button below or by email at careers@discoverholidays.ca

We are looking for an experienced Social Media Marketing Specialist with a passion for curating incredible content and building engaged communities to join us full-time in our downtown Vancouver office. You’ll play a key role in developing and executing the organic social media strategy for our portfolio of brands, working with internal teams and external partners to plan and source content that elevates the brand and engages key audiences across our organic platforms.

Equal parts creative and data-driven, you have your finger on the pulse, a keen eye for social media trends and a strong understanding of channel analytics, with the goal to garner brand awareness and community engagement. As an adept project manager, you have an ability to manage multiple channels at once, while being cognizant of overarching marketing and business strategies.

Key Responsibilities:

• Support the Growth Marketing Manager in the development and execution of the Discover Holidays organic social media strategy
• Manage the day-to-day planning and execution of our social media content across all channels
• Work with internal and external stakeholders to execute strategy in alignment with broader marketing and business objectives
• Create compelling and engaging content and captions, optimized for each channel
• Set and measure KPI’s for each channel, re-evaluating at a regular cadence
• Leverage data and performance insights to optimize your strategy and set goals
• Ensure brand guidelines are consistently maintained including content pillars, tone of voice and aesthetic
• Collaborate with the Performance Marketing Manager on content for paid social channels
• Stay up to date with social media best practices, channel innovation, industry trends and competitor content to identify new opportunities

Skills + Experience:

• Relevant educational background (marketing, communications) or equivalent professional experience in social media marketing (travel industry or agency experience a plus)
• 2-3 years of experience in a social media marketing role (we’d love to see a portfolio!)
• Experience with social media management tools and platforms (i.e. Hootsuite) required
• A deep understanding of DTC marketing, ideally with travel, retail, or lifestyle products
• Strong knowledge of Instagram, Facebook, YouTube, LinkedIn, and Pinterest
• Strong understanding of social media analytics, KPIs, and reporting
• Experience with graphic design, video production, or multimedia content creation is a plus
• Strong writing and editing skills
• Strong organizational and project management skills
• An ability to work collaboratively and autonomously

Employee Benefits:

• Competitive Salary: An annual salary of $65,000
• Generous Vacation: Ample paid time off to recharge and explore
• Health & Wellness: Comprehensive medical, dental, and travel insurance
• Recognition Program: A culture of gratitude celebrating team achievements
• Professional Development: Ongoing training to advance your skills and career
• Travel Perks: Exclusive travel discounts and firsthand product experiences
• Dynamic Environment: Join a passionate team creating memorable journeys

If you are enthusiastic about travel and enjoy a fast-paced, ever-changing environment, please submit your resume, cover letter, and samples of your work to marketing@discoverholidays.ca.