We are seeking a full time Travel Designer (sales and service) to work closely with our clients to create tailor made travel solutions. This position requires attention to detail, organization and is predominantly computer/office work. The Travel Design team works with international wholesalers, travel agents and consumers to develop tour itineraries.

Responsibilities:

• Client Consultation: Conduct thorough consultations with clients to understand their travel preferences, interests, and budget constraints
• Itinerary Design: Craft customized travel itineraries that include accommodation, transportation, activities, and dining options based on client preferences and available resources
• Destination Knowledge: Develop expertise in the Canada and Alaska regions, staying updated on the latest attractions, accommodations, and experiences to offer the most current and relevant recommendations
• Logistics Management: Coordinate all aspects of the travel itinerary, including flights, transportation, reservations, and activities, ensuring seamless transitions for clients throughout their journey
• Budget Management: Provide clients with pricing and work within their budget constraints to create exceptional travel experiences
• Supplier Relationships: Establish and maintain strong relationships with local suppliers, including hotels, tours and transfers
• Client Support: Offer exceptional customer service throughout the travel process, addressing any concerns or issues that may arise during the trip
• Safety and Compliance: Stay informed about travel regulations, safety guidelines, and health protocols to ensure the safety and well-being of clients
• Feedback and Improvement: Collect feedback from clients after their journeys and use it to continuously improve our services and offerings

To be successful in this role you will have:

• Exceptional organizational skills
• A courteous, friendly, positive, team-player attitude
• Proficiency with computer applications and have good keyboarding skills
• Accuracy and an attention to detail

Employee benefits:

• Competitive Salary: Competitive pay with opportunities for bonuses
• Generous Vacation: Ample paid time off to recharge and explore
• Health & Wellness: Comprehensive medical, dental, and travel insurance
• Recognition Program: A culture of gratitude celebrating team achievements
• Professional Development: Ongoing training to advance your skills and career
• Travel Perks: Exclusive travel discounts and firsthand product experiences
• Dynamic Environment: Join a passionate team creating memorable journeys

If this sounds like the role for you, we look forward to receiving your application via the button below or by email at careers@discoverholidays.ca

We are seeking an organized and analytical Operations Coordinator with expertise in Pricing and Operations to join our energetic team. If you’re passionate about the travel industry and excel at blending organization with sharp analysis, we’d love to hear from you!

The Operations Coordinator will play a crucial role in managing various operational aspects of our business. This position requires strong organizational skills, attention to detail, and the ability to maintain effective relationships with supplier partners.

Responsibilities:

• Contract Management: Ensure contracts are complete and accurate, detailing all necessary information.
• Room Block Management: Oversee room block operations, including loading blocks, release dates, blackouts, and managing inventory.
• Supplier Rate Analysis: Analyze supplier rates, handle pricing, and ensure accurate rate loading.
• Proofing Programs: Proof existing and new programs, rates, and tariffs for accuracy and completeness.
• Supplier Relationships: Maintain effective relationships with supplier partners to support business operations.
• Schedule Maintenance: Load and maintain supplier schedules accurately.
• Website Management: Update and manage the company website to ensure information is current and accurate.
• Product Tariff Management: Build and manage our product tariff to ensure competitiveness and accuracy.

Preferred Qualifications:

To excel in this role, you should possess the following qualifications and attributes:

• Exceptional Organizational Skills: Demonstrated ability to effectively organize and prioritize tasks with meticulous attention to detail.
• Strong Communication Skills: Excellent written and verbal communication skills to effectively convey information and collaborate with team members, clients, and suppliers.
• Proficiency with Excel: Advanced proficiency in Microsoft Excel to analyze data, create reports, and streamline processes.
• Proactive and Solution-Oriented Mindset: Ability to anticipate challenges, identify solutions, and adapt to changing priorities in a fast-paced environment.
• Team Player: Capable of working collaboratively with team members and independently when necessary to achieve common goals.
• In-depth Knowledge of Canada and Alaska: Familiarity with popular tourist destinations, activities, and cultural nuances in Canada and Alaska is preferred.
• Background in Tourism Management or Related Field: Previous experience or education in tourism management, hospitality, or a related field is advantageous.
• Passion for Travel: Genuine enthusiasm for travel and a commitment to creating exceptional travel experiences for clients.

Employee Benefits:

• Competitive Salary: Competitive pay with opportunities for bonuses
• Generous Vacation: Ample paid time off to recharge and explore
• Health & Wellness: Comprehensive medical, dental, and travel insurance
• Recognition Program: A culture of gratitude celebrating team achievements
• Professional Development: Ongoing training to advance your skills and career
• Travel Perks: Exclusive travel discounts and firsthand product experiences
• Dynamic Environment: Join a passionate team creating memorable journeys

If this sounds like the role for you, we look forward to receiving your application!