We are seeking a full time Travel Designer (sales and service) to work closely with our clients to create tailor made travel solutions. This position requires attention to detail, organization and is predominantly computer/office work. The Travel Design team works with international wholesalers, travel agents and consumers to develop tour itineraries.

Responsibilities:

• Client Consultation: Conduct thorough consultations with clients to understand their travel preferences, interests, and budget constraints
• Itinerary Design: Craft customized travel itineraries that include accommodation, transportation, activities, and dining options based on client preferences and available resources
• Destination Knowledge: Develop expertise in the Canada and Alaska regions, staying updated on the latest attractions, accommodations, and experiences to offer the most current and relevant recommendations
• Logistics Management: Coordinate all aspects of the travel itinerary, including flights, transportation, reservations, and activities, ensuring seamless transitions for clients throughout their journey
• Budget Management: Provide clients with pricing and work within their budget constraints to create exceptional travel experiences
• Supplier Relationships: Establish and maintain strong relationships with local suppliers, including hotels, tours and transfers
• Client Support: Offer exceptional customer service throughout the travel process, addressing any concerns or issues that may arise during the trip
• Safety and Compliance: Stay informed about travel regulations, safety guidelines, and health protocols to ensure the safety and well-being of clients
• Feedback and Improvement: Collect feedback from clients after their journeys and use it to continuously improve our services and offerings

To be successful in this role you will have:

• Exceptional organizational skills
• A courteous, friendly, positive, team-player attitude
• Proficiency with computer applications and have good keyboarding skills
• Accuracy and an attention to detail

Employee benefits:

• Competitive Salary: Competitive pay with opportunities for bonuses
• Generous Vacation: Ample paid time off to recharge and explore
• Health & Wellness: Comprehensive medical, dental, and travel insurance
• Recognition Program: A culture of gratitude celebrating team achievements
• Professional Development: Ongoing training to advance your skills and career
• Travel Perks: Exclusive travel discounts and firsthand product experiences
• Dynamic Environment: Join a passionate team creating memorable journeys

If this sounds like the role for you, we look forward to receiving your application via the button below or by email at careers@discoverholidays.ca

Apply now

We are looking for an experienced and results-driven Digital Marketing Coordinator to work at our downtown Vancouver office and assist in our performance marketing strategy. If you're a strategic, data-driven marketer who is passionate about travel and inspired by innovation, we want to hear from you.

Reporting to our Performance Marketing Manager, the Digital Marketing Coordinator will assist in the paid strategy and optimization of our marketing campaigns to increase acquisitions and conversions. The position will play a vital role in supporting the strategy, management, and ongoing performance of our paid channels across Google Ads and social media platforms. By assisting in the development and optimization of campaigns, you’ll contribute to driving brand awareness, engagement, and customer acquisition in alignment with our marketing objectives of the Discover Holidays brands.

Responsibilities:

• Create, run and optimize Google ad campaigns with guidance from the Performance Marketing Manager
• Support the setup and management of paid social campaigns (e.g. Facebook, Instagram) to ensure targeted reach, effective spend, and alignment with campaign goals.
• Coordinate with the Social Media Marketing Specialist and Graphic Designer to help create compelling assets tailored for paid social channels.
• Assist with conversion tracking using Google Analytics and Google Tag Manager, regularly monitoring key performance metrics.
• Contribute to performance analyses, identifying trends and insights to support optimizations and data-driven decisions.
• Compile and maintain detailed performance reports on digital campaigns for internal stakeholders, offering insights and recommendations.
• Help prepare specialized reports for external partners, providing data that reflects campaign impact and value, as requested.
• Collaborate with the marketing team to conduct keyword research and assist in SEO initiatives to optimize website content and improve visibility.
• Research potential new paid media channels (e.g., YouTube, Pinterest) and evaluate their relevance in driving brand awareness and growth.

To be successful in this role you will have:

• Post-secondary education in Marketing or a related field
• 1-3 years of professional experience in digital marketing
• At least 1 year of experience in Google Ads and Paid Social Campaigns
• Proficiency with digital marketing tools such as Google Analytics, Google Ads, Google Tag Manager, Meta Business Suite, and Hootsuite (or similar platforms)
• Knowledge of SEO techniques and best practices a plus
• Exposure to additional paid media platforms (e.g., YouTube, Pinterest) a plus
• Familiarity with design tools (e.g., Canva, Adobe Creative Suite) for asset creation
• An understanding of DTC marketing, ideally with travel, retail or lifestyle products
• Familiarity with the travel and tourism industry (seasonal trends, major players, and emerging destinations) a plus
• Excellent analytical skills, attention to detail, and an ability to prioritize based on impact
• An understanding of business metrics and an ability to optimize for them
• Strong communication and project management skills
• An ability to work collaboratively and autonomously

Employee benefits:

• Competitive Salary: Competitive pay with opportunities for bonuses
• Generous Vacation: Ample paid time off to recharge and explore
• Health & Wellness: Comprehensive medical, dental, and travel insurance
• Recognition Program: A culture of gratitude celebrating team achievements
• Professional Development: Ongoing training to advance your skills and career
• Travel Perks: Exclusive travel discounts and firsthand product experiences
• Dynamic Environment: Join a passionate team creating memorable journeys

If this sounds like the role for you, we look forward to receiving your application via the button below or by email at marketing@discoverholidays.ca

Apply now

Discover Holidays Inc., a leading tour operator, is seeking an organized and analytical Operations Coordinator with expertise in Pricing and Operations to join our energetic team. If you’re passionate about the travel industry and excel at blending organization with sharp analysis, we’d love to hear from you!The Operations Coordinator will play a crucial role in managing various operational aspects of our business. This position requires strong organizational skills, attention to detail, and the ability to maintain effective relationships with supplier partners.

Here are some key responsibilities and aspects of your role:

• Contract Management: Ensure contracts are complete and accurate, detailing all necessary information.
• Room Block Management: Oversee room block operations, including loading blocks, release dates, blackouts, and managing inventory.
• Supplier Rate Analysis: Analyze supplier rates, handle pricing, and ensure accurate rate loading.
• Proofing Programs: Proof existing and new programs, rates, and tariffs for accuracy and completeness.
• Supplier Relationships: Maintain effective relationships with supplier partners to support business operations.
• Schedule Maintenance: Load and maintain supplier schedules accurately.
• Website Management: Update and manage the company website to ensure information is current and accurate.
• Product Tariff Management: Build and manage our product tariff to ensure competitiveness and accuracy.

Preferred Qualifications

To excel in this role, you should possess the following qualifications and attributes:

• Exceptional Organizational Skills: Demonstrated ability to effectively organize and prioritize tasks with meticulous attention to detail.
• Strong Communication Skills: Excellent written and verbal communication skills to effectively convey information and collaborate with team members, clients, and suppliers.
• Proficiency with Excel: Advanced proficiency in Microsoft Excel to analyze data, create reports, and streamline processes.
• Proactive and Solution-Oriented Mindset: Ability to anticipate challenges, identify solutions, and adapt to changing priorities in a fast-paced environment.
• Team Player: Capable of working collaboratively with team members and independently when necessary to achieve common goals.
• In-depth Knowledge of Canada and Alaska: Familiarity with popular tourist destinations, activities, and cultural nuances in Canada and Alaska is preferred.
• Background in Tourism Management or Related Field: Previous experience or education in tourism management, hospitality, or a related field is advantageous.
• Passion for Travel: Genuine enthusiasm for travel and a commitment to creating exceptional travel experiences for clients.

If this sounds like the role for you, we look forward to receiving your application!

Employee Benefits

As a valued team member, you’ll enjoy a comprehensive benefits package designed to support well-being and job satisfaction, including:

• Competitive Salary: Competitive pay with opportunities for performance-based bonuses.
• Generous Vacation: Ample paid time off to recharge and explore.
• Health & Wellness: Comprehensive medical, dental, and travel insurance.
• Recognition Program: A culture of gratitude celebrating team achievements.
• Professional Development: Ongoing training to advance your skills and career.
• Travel Perks: Exclusive travel discounts and firsthand product experiences.
• Dynamic Work Environment: Join a passionate team creating memorable journeys.

Diversity and Inclusion at Discover Holidays

We are committed to an inclusive workplace that values diversity, fostering a culture of respect for all backgrounds and perspectives. Our dedication to diversity enriches our team and the travel experiences we create.

Apply Today!

If you’re passionate about travel, detail-oriented, and thrive in a dynamic environment, we’d love to hear from you. Submit your resume and letter of interest to careers@discoverholidays.ca.

Start your journey with Discover Holidays and help craft extraordinary travel experiences!

Apply now