We are seeking a full time Travel Designer (sales and service) to work closely with our clients to create tailor made travel solutions. This position requires attention to detail, organization and is predominantly computer/office work. The Travel Design team works in partnership with international wholesalers, travel agents and consumers to develop tour itineraries.

Responsibilities:

• Consultation and coordination of reservation requests and confirmations
• Service and travel itinerary coordination
• Responding to customer inquiries
• Team support and quality assurance
• Customer service

To be successful in this role, you will have:

• exceptional organizational skills
• a courteous, friendly, positive, team-player attitude
• proficiency with computer applications and have good keyboarding skills
• accuracy and an attention to detail
• independent motivation and solution seeking skill
• experience in sales, verbally and written
• an education and experience in the travel industry
• destination knowledge and travel experience in Canada, Alaska, Australia, New Zealand and/or Fiji

Why Join us?

Discover Holidays believes in offering quality authentic client programs that will deliver a unique experience in our destinations. We strive to be the destination specialist of choice for clients to Canada, Alaska, Australia, New Zealand, and Fiji. As a company, we initiate opportunity through innovative practices valuing honesty and integrity.

Benefits include: three weeks’ holiday, extended benefits, and working with a team passionate about travel.

Submit resume and letter of interest to Leanne Tainsh at careers@discoverholidays.ca

Apply now

We are seeking a full time Product Coordinator to administer and participate in our contracting process; maintain and construct our product portfolio in our systems and tariff. The position is essential to maintain and develop product assets across Canada and Alaska.

This position requires attention to detail, organization and is predominantly computer work. We are looking for someone with attention to detail, with the interest to connect with our suppliers. The role works with well developed systems and processes to ensure we contract quality suppliers for the benefit of the customer experience.

Responsibilities:

• Contract management and detailing for complete and accurate information
• Administer product information in reservations system
• Room block management including loading block, release dates, blackouts, managing inventory
• Proofing existing and new programs, rates, and tariffs
• Coordination of reservation confirmations
• Maintain effective relationships with supplier partners
• Script writing for tour and product itineraries
• Website updates and management
• Creating and maintaining an image database
• Building and managing our product tariff

To be successful in this role, you will have:

• Exceptional organizational skills, a ‘can do, will do, must do’ mentality; a courteous, positive, team-player attitude
• A demonstrated communication and leadership skillset
• Excellent keyboarding skills and proficiency with Excel
• Independent motivation, solution seeking skills, and ability to manage changing priorities
• Excellent communication skill both verbally and business writing
• Education in tourism management
• An affinity to process management, technical skill, and attention to detail

Why Join us?

Discover Holidays believes in offering quality authentic client programs that will deliver a unique experience in our destinations. We strive to be the destination specialist of choice for clients to Canada, Alaska, Australia, New Zealand, and Fiji. As a company, we initiate opportunity through innovative practices valuing honesty and integrity.

Benefits include: three weeks’ holiday, extended benefits, and working with a team passionate about travel.

Submit resume and letter of interest to Michelle Kaech at careers@discoverholidays.ca

Apply now