Work with Discover Holidays
Occupying a full-floor office in beautiful downtown Vancouver, our team is always looking for great talent to add to our ranks. Browse open opportunities below.
We are seeking a full time Travel Designer (sales and service) to work closely with our clients to create tailor made travel solutions. This position requires attention to detail, organization and is predominantly computer/office work. The Travel Design team works in partnership with international wholesalers, travel agents and consumers to develop tour itineraries.
- Client Consultation: Conduct thorough consultations with clients to understand their travel preferences, interests, and budget constraints
- Itinerary Design: Craft customized travel itineraries that include accommodation, transportation, activities, and dining options based on client preferences and available resources
- Destination Knowledge: Develop expertise in the Canada and Alaska regions, staying updated on the latest attractions, accommodations, and experiences to offer the most current and relevant recommendations
- Logistics Management: Coordinate all aspects of the travel itinerary, including flights, transportation, reservations, and activities, ensuring seamless transitions for clients throughout their journey
- Budget Management: Provide clients with pricing and work within their budget constraints to create exceptional travel experiences
- Supplier Relationships: Establish and maintain strong relationships with local suppliers, including hotels, tours and transfers to ensure top-notch services for clients
- Client Support: Offer exceptional customer service throughout the travel process, addressing any concerns or issues that may arise during the trip
- Safety and Compliance: Stay informed about travel regulations, safety guidelines, and health protocols to ensure the safety and well-being of clients
- Feedback and Improvement: Collect feedback from clients after their journeys and use it to continuously improve our services and offerings
To be successful in this role, you will have:
- Exceptional organizational skills
- A courteous, friendly, positive, team-player attitude
- Proficiency with computer applications and have good keyboarding skills
- Accuracy and an attention to detail Apply now
We are seeking a full time Product Coordinator to administer and participate in our contracting process; maintain and construct our product portfolio in our systems and tariff. The position is essential to maintain and develop product assets across Canada and Alaska.
This position requires attention to detail, organization and is predominantly computer work. We are looking for someone with attention to detail, with the interest to connect with our suppliers. The role works with well developed systems and processes to ensure we contract quality suppliers for the benefit of the customer experience.
- Contract management and detailing for complete and accurate information
- Administer product information in reservations system
- Room block management including loading block, release dates, blackouts, managing inventory
- Proofing existing and new programs, rates, and tariffs
- Coordination of reservation confirmations
- Maintain effective relationships with supplier partners
- Script writing for tour and product itineraries
- Website updates and management
- Creating and maintaining an image database
- Building and managing our product tariff
To be successful in this role, you will have:
- Exceptional organizational skills, a ‘can do, will do, must do’ mentality; a courteous, positive, team-player attitude
- A demonstrated communication and leadership skillset
- Excellent keyboarding skills and proficiency with Excel
- Independent motivation, solution seeking skills, and ability to manage changing priorities
- Excellent communication skill both verbally and business writing
- Education in tourism management
- An affinity to process management, technical skill, and attention to detail
Why Join us?
Discover Holidays believes in offering quality authentic client programs that will deliver a unique experience in our destinations. We strive to be the destination specialist of choice for clients to Canada, Alaska, Australia, New Zealand, and Fiji. As a company, we initiate opportunity through innovative practices valuing honesty and integrity.
Benefits include: three weeks’ holiday, extended benefits, and working with a team passionate about travel.
Submit resume and letter of interest to Michelle Kaech at firstname.lastname@example.orgApply now